Skip to content

About
Domestic
Commercial
Industries
Contact

About
Domestic
Commercial
Industries
Contact

1300 358 703

Get A Quote

Debbie Russo

Tagged all-reviews

Services Guides

Everything you need to know about working with Platinum Trade Services Group in one guide. Find out what we repair, install and maintain.

Services Guide

What Australian Businesses And Homeowners Say About Us

Kept Fully Informed Even When Parts Failed

Amazing service, communication and professionalism. Platinum went above and beyond with communication and trying to solve the problem. My oven couldn’t be fixed due to the poor service of the Teka agent in Australia. Brad kept me up to date with what was happening. I would recommend Platinum over any other company I have used in the past. Regards Jenni

PROBIZ production

Fridge Repaired With A Call Before Every Visit

It was great service, came and checked the problem. And ordered the part to fix the problem. The fridge freezer was not even 1 year old. They came today and replaced the part. They called a day or two before to set a time and on the day called me to say how long until they get here. I think that was great as not many call to set a day and then call you to say you’re next and how long until they get here. It is now working well. Thank you.

Craig Haywood

Warranty Handled Professionally And Dryer Fixed Fast

Initially it was a warranty issue which was handled with such professionalism I was very impressed. I then had Jamie come back to fit a drainage hose to my Bosch heat pump dryer. He did it in under 20 minutes! So very, very happy. Thank you Jamie. I would recommend Platinum in a heartbeat!

gale rust

Outstanding Communication And Accurately Diagnosed Warranty Repairs

I had Platinum Services to repair our freezer under warranty. Quite simply every aspect of this company is outstanding. The office is so obliging and accommodating. They own every interaction and do what they say they will do. Furthermore they chase up the part supplier and keep you informed at every step of the way. They are pleasant and unbeatable. The repair team attend on time and get the fault accurately diagnosed in a timely manner. They are friendly, informative and leave no mess behind. I am refreshed to know that such an awesome company exists and have no hesitation in recommending them 100%. A pat on the back and appreciation to all concerned.

Greg Haines

Fast Booking, Clear Answers And Fair Pricing

Excellent, prompt communication while I was enquiring about a quote and booking via text. I made a tentative booking for the next day and they text me with the offer to do the job that afternoon as the technician was ahead of time. Got a call from the tech to say on the way and a text confirming this too. The tech arrived and was happy to answer questions and explain the issue with the ice maker and water dispenser in my fridge. The work was done within an hour and he was neat and tidy. Explained the cause and how he resolved it and showed videos too. When finished he was happy to take a quick look at another appliance and offer advice on what was required to fix it. Payment was quick and easy online and the job was well priced. Will definitely call on this company again and can highly recommend! Very happy with the service, price, advice, speed and attention to detail… and what a lovely polite technician too. Greatly appreciated! 5 Stars

Chelley

Espresso Machine Repaired In Just Over 24 Hours

I had been referred to Platinum Services SA by Breville for repair to my espresso machine under warranty. The communication and professionalism of Platinum Services SA is second to none. From the time my repair work was booked in, right up until the end, I received regular information and updates about the progress of my repair, and even when it was time to collect my machine, they even included their opening hours in with the notification message, so that it was very easy to collect my machine. The entire process was quite impressive, just over 24 hours after dropping my machine off for repair, my repair was complete! Small touches added to the perfect service, like using a magnetic sticker to identify my machine, rather than an adhesive sticker which would have been a pain to remove. I would highly recommend going to Platinum Services SA for any appliance repair work, irrespective of in warranty or out of warranty. Thanks for the fantastic service!

Andrew Bensch

Honest Service And Charges Dismissed Without Question

Recently had my Hisense Smart TV looked at by Platinum Services SA. Unfortunately, due to the TV being from another region, they weren’t able to fix the issue. However, I was really impressed with the effort they put in. They tried their best, explained the situation clearly, and even dismissed the charges as it was a learning curve for their team. I truly appreciate their honesty and professionalism, and it gives me confidence knowing I can rely on their great service in the future. Highly recommend!

Dylan Kiarra

On Time Delivery And Install Despite Atrocious Weather

Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10

Mark Widdall

Install Issue Put Right By Responsive Team

I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer

scott cripps

80+ Google Reviews

Read Reviews

1300 358 703
repairs@prssa.com.au
56 West Ave, Edinburgh SA 5111, Australia

Quick Links

Home
About Us
Domestic Appliances
Commercial Appliances
Industries We Help
Contact Us

Services

Washing Machines / Dryers
Dishwashers
Ovens / Cooktops
Fridges / Freezers
Display Cabinets
Ice Cream Machine Servicing
Coffee Machines
Food Processing Equipment

Platinum Trade Services © 2026

Site Created By Boltblue

Sitemap

1300 358 703

Get A Quote

About
Domestic
Commercial
Industries
Contact

Get A Quote

1300 358 703

Reviews from Our Clients

Washing Machine Fixed Quickly With No Mess

Lovely people. Totally professional and experts in the area of washing machines. Called Platinum Services and Jamie fixed my washing machine quickly and no mess. It now works beautifully. Staff are so pleasant to talk to. Recommend them highly.

Anne Kempster

Professional Installers Who Answer Every Question Patiently

The installation guys were very professional answering any questions and completing the job connecting the internet and making sure all was satisfactory for me before they left.

Rosa Rosa

Fridge Repaired Within 24 Hours After Long Wait

After waiting a month for a different company to repair our faulty fridge and not hearing anything back, contacted Platinum and they had it repaired within 24hrs! Excellent service, would highly recommend

Annaleise

Clear Costs And Regular Updates Throughout Repair

Staff were friendly and explained the service and costs well. They were also very responsive to messages while my unit was being serviced and kept me in the loop with the status of the repair. Would recommend!

Casey Wherry

Television Replaced Under Warranty By Professional Technician

I had my TV replaced under warranty. Brandon the technician was extremely professional, kind and helpful. Highly recommend the Platinum Services SA team.

Adam

Install Issue Put Right By Responsive Team

I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer

scott cripps

Quality Repairs Scheduled Around Your Own Timetable

Fantastic service. On time, quality work, and only too happy to make the time of repair work with my schedule. Highly recommended.

Tina Clayton

On Time Delivery And Install Despite Atrocious Weather

Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10

Mark Widdall

Punctual, Friendly And Professional Dishwasher Service

Jamie serviced our dishwasher. He was punctual, friendly and professional. Thanks for a great job. Jo

Jo Cooper

Perfect Installation Completed In A Matter Of Minutes

Great communication, service was above and beyond excellent. Installation was perfect and completed in a matter of minutes. Including all packaging collected giving us peace of mind. Top service