AGED CARE APPLIANCE REPAIRS AUSTRALIA
Reliable Equipment for the People You Care For
Our aged care appliance repairs across Australia keep kitchens, laundries and refrigeration running safely, so residents receive meals and clean linen without disruption.
AGED CARE KITCHEN REPAIRS AUSTRALIA
Residents Cannot Wait on a Breakdown
When the kitchen oven, commercial dishwasher or laundry dryer fails, daily care routines are affected straight away. Staff are stretched covering the gap. You also carry compliance obligations that do not pause while you wait on a contractor.
Services Guides
Everything you need to know about working with Platinum Trade Services Group in one guide. Find out what we repair, install and maintain.
NURSING HOME APPLIANCE REPAIRS AUSTRALIA
Kitchens and Appliances Repaired With Care
We repair ovens, combi ovens, refrigeration, dishwashers, food prep equipment and resident appliances. Our technicians work respectfully around residents and staff routines. The real fault is found, explained and fixed properly the first time.
What Australian Businesses And Homeowners Say About Us
Kept Fully Informed Even When Parts Failed
Amazing service, communication and professionalism. Platinum went above and beyond with communication and trying to solve the problem. My oven couldn’t be fixed due to the poor service of the Teka agent in Australia. Brad kept me up to date with what was happening. I would recommend Platinum over any other company I have used in the past. Regards Jenni
PROBIZ production
Fridge Repaired With A Call Before Every Visit
It was great service, came and checked the problem. And ordered the part to fix the problem. The fridge freezer was not even 1 year old. They came today and replaced the part. They called a day or two before to set a time and on the day called me to say how long until they get here. I think that was great as not many call to set a day and then call you to say you’re next and how long until they get here. It is now working well. Thank you.
Craig Haywood
Warranty Handled Professionally And Dryer Fixed Fast
Initially it was a warranty issue which was handled with such professionalism I was very impressed. I then had Jamie come back to fit a drainage hose to my Bosch heat pump dryer. He did it in under 20 minutes! So very, very happy. Thank you Jamie. I would recommend Platinum in a heartbeat!
gale rust
Outstanding Communication And Accurately Diagnosed Warranty Repairs
I had Platinum Services to repair our freezer under warranty. Quite simply every aspect of this company is outstanding. The office is so obliging and accommodating. They own every interaction and do what they say they will do. Furthermore they chase up the part supplier and keep you informed at every step of the way. They are pleasant and unbeatable. The repair team attend on time and get the fault accurately diagnosed in a timely manner. They are friendly, informative and leave no mess behind. I am refreshed to know that such an awesome company exists and have no hesitation in recommending them 100%. A pat on the back and appreciation to all concerned.
Greg Haines
Fast Booking, Clear Answers And Fair Pricing
Excellent, prompt communication while I was enquiring about a quote and booking via text. I made a tentative booking for the next day and they text me with the offer to do the job that afternoon as the technician was ahead of time. Got a call from the tech to say on the way and a text confirming this too. The tech arrived and was happy to answer questions and explain the issue with the ice maker and water dispenser in my fridge. The work was done within an hour and he was neat and tidy. Explained the cause and how he resolved it and showed videos too. When finished he was happy to take a quick look at another appliance and offer advice on what was required to fix it. Payment was quick and easy online and the job was well priced. Will definitely call on this company again and can highly recommend! Very happy with the service, price, advice, speed and attention to detail… and what a lovely polite technician too. Greatly appreciated! 5 Stars
Chelley
Espresso Machine Repaired In Just Over 24 Hours
I had been referred to Platinum Services SA by Breville for repair to my espresso machine under warranty. The communication and professionalism of Platinum Services SA is second to none. From the time my repair work was booked in, right up until the end, I received regular information and updates about the progress of my repair, and even when it was time to collect my machine, they even included their opening hours in with the notification message, so that it was very easy to collect my machine. The entire process was quite impressive, just over 24 hours after dropping my machine off for repair, my repair was complete! Small touches added to the perfect service, like using a magnetic sticker to identify my machine, rather than an adhesive sticker which would have been a pain to remove. I would highly recommend going to Platinum Services SA for any appliance repair work, irrespective of in warranty or out of warranty. Thanks for the fantastic service!
Andrew Bensch
Honest Service And Charges Dismissed Without Question
Recently had my Hisense Smart TV looked at by Platinum Services SA. Unfortunately, due to the TV being from another region, they weren’t able to fix the issue. However, I was really impressed with the effort they put in. They tried their best, explained the situation clearly, and even dismissed the charges as it was a learning curve for their team. I truly appreciate their honesty and professionalism, and it gives me confidence knowing I can rely on their great service in the future. Highly recommend!
Dylan Kiarra
On Time Delivery And Install Despite Atrocious Weather
Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10
Mark Widdall
Install Issue Put Right By Responsive Team
I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer
scott cripps
AGED CARE LAUNDRY EQUIPMENT REPAIRS AUSTRALIA
Laundry Equipment Back in Service
Washers and dryers in aged care run hard every day, and infection control depends on them. We repair commercial and domestic style laundry equipment and test it before leaving. Linen keeps moving and your team is not left improvising.
Why Trades Across Australia Trust Us
Six Trades, One Partner
Appliance repair, electrical, refrigeration, plumbing, gas and projects sit under one roof, so you never have to work out which contractor is responsible.
We Own The Outcome
We do not simply attend a job and move on, we stay accountable from your first call through to the moment your equipment is working properly again.
Since 2008
We have served Australian homes and businesses for nearly two decades, with more than 150,000 service jobs completed across residential and commercial work.
Licensed And Accredited
Our technicians and electricians are fully licensed, and we are an approved service and warranty agent for recognised equipment brands.
Updates You Never Chase
You get confirmed attendance times, progress updates through the job and a plain explanation of what was found and what it takes to put it right.
Honest, Practical Advice
We will tell you when a repair makes sense and when replacement is the smarter investment, because advice you can trust is worth more than a quick sale.
AUSTRALIA AGED CARE FACILITY REPAIRS
One Accountable Partner for Your Facility
Appliance repair, electrical, refrigeration, plumbing and gas are all covered by one team. Facility managers get confirmed attendance times and updates through the job. Multi site providers receive one standard and clear reporting across every home.
AGED CARE COMMERCIAL DISHWASHER REPAIRS AUSTRALIA
Clear Quotes to Support Your Budget
We explain what we have found and provide a clear quotation before any additional work proceeds. Approvals follow your process, and honest advice is given on repair versus replacement. There are no surprise invoices to explain later.
Talk To A Team That Answers The Phone
FAQs About Aged Care
We coordinate the right technician and confirm an attendance time as soon as the job is logged. Tell us if the fault affects meals, refrigeration or laundry so it can be prioritised. Emergency and after hours support is available for critical equipment. We service locations across Australia, including support for multi site providers.
Let us know your site entry requirements when you book, including sign in procedures, inductions and any health screening. We will make sure the attending technician is prepared to meet them. Our technicians are fully licensed for the work they carry out. They work respectfully around residents, visitors and staff.
Please provide the equipment type, brand, model, location within the facility and a description of the fault. Include site access details, preferred attendance windows and the best contact on site. If a purchase order is required, let us know upfront. Your technician receives the full job information before arriving.
Your technician explains what has been found and you receive a clear recommendation and quotation before anything proceeds. Approvals can be directed to your nominated contact. If parts must be sourced interstate, cost and lead time are advised first. We stay with the job until the equipment is working reliably.
Every job is tested to confirm safe and reliable operation before it is closed. You receive a service report outlining the fault, the work done and any recommendations. Compliance certificates are supplied for gas, electrical and refrigeration work where they apply. These records are ready for your audits and maintenance files.
Yes, we offer dedicated maintenance plans for aged care facilities. Scheduled servicing reduces breakdowns and helps you plan budgets ahead. Our workmanship and supplied parts are backed, and parts carry the applicable manufacturer or supplier warranty. If a concern arises after a service, we assess it promptly and take responsibility where it relates to our work.
Ready To Get Your Equipment Working Again
Tell us what has gone wrong and we will match your job to the right technician, confirm a time that suits you and get things moving from there.