FRIDGE REPAIRS AUSTRALIA
Cold Food, Safe Storage and Peace of Mind
Our fridge repairs for Australian homes are handled by licensed refrigeration mechanics who diagnose the fault accurately and get your food storage safe again.
FREEZER REPAIRS AUSTRALIA
A Warm Fridge Cannot Wait
When the freezer starts defrosting or the fridge feels warm, the clock starts on a full shop of groceries. You are left moving food into eskies and hoping for the best. Unreturned calls and vague arrival windows make a stressful day worse.
Appliance Repair & Services Guides
Everything you need to know about working with Platinum Trade Services Group in one guide. Find out what we repair, install and maintain.
AUSTRALIAN REFRIGERATOR REPAIR SERVICE
Refrigeration Faults Diagnosed by Licensed Mechanics
Our refrigeration mechanics test the whole system, including thermostats, fans, defrost components, door seals and compressors. We explain what has failed and what it will take to fix. You get honest advice, not a quick patch that fails in a fortnight.
What Australian Businesses And Homeowners Say About Us
Kept Fully Informed Even When Parts Failed
Amazing service, communication and professionalism. Platinum went above and beyond with communication and trying to solve the problem. My oven couldn’t be fixed due to the poor service of the Teka agent in Australia. Brad kept me up to date with what was happening. I would recommend Platinum over any other company I have used in the past. Regards Jenni
PROBIZ production
Fridge Repaired With A Call Before Every Visit
It was great service, came and checked the problem. And ordered the part to fix the problem. The fridge freezer was not even 1 year old. They came today and replaced the part. They called a day or two before to set a time and on the day called me to say how long until they get here. I think that was great as not many call to set a day and then call you to say you’re next and how long until they get here. It is now working well. Thank you.
Craig Haywood
Warranty Handled Professionally And Dryer Fixed Fast
Initially it was a warranty issue which was handled with such professionalism I was very impressed. I then had Jamie come back to fit a drainage hose to my Bosch heat pump dryer. He did it in under 20 minutes! So very, very happy. Thank you Jamie. I would recommend Platinum in a heartbeat!
gale rust
Outstanding Communication And Accurately Diagnosed Warranty Repairs
I had Platinum Services to repair our freezer under warranty. Quite simply every aspect of this company is outstanding. The office is so obliging and accommodating. They own every interaction and do what they say they will do. Furthermore they chase up the part supplier and keep you informed at every step of the way. They are pleasant and unbeatable. The repair team attend on time and get the fault accurately diagnosed in a timely manner. They are friendly, informative and leave no mess behind. I am refreshed to know that such an awesome company exists and have no hesitation in recommending them 100%. A pat on the back and appreciation to all concerned.
Greg Haines
Fast Booking, Clear Answers And Fair Pricing
Excellent, prompt communication while I was enquiring about a quote and booking via text. I made a tentative booking for the next day and they text me with the offer to do the job that afternoon as the technician was ahead of time. Got a call from the tech to say on the way and a text confirming this too. The tech arrived and was happy to answer questions and explain the issue with the ice maker and water dispenser in my fridge. The work was done within an hour and he was neat and tidy. Explained the cause and how he resolved it and showed videos too. When finished he was happy to take a quick look at another appliance and offer advice on what was required to fix it. Payment was quick and easy online and the job was well priced. Will definitely call on this company again and can highly recommend! Very happy with the service, price, advice, speed and attention to detail… and what a lovely polite technician too. Greatly appreciated! 5 Stars
Chelley
Espresso Machine Repaired In Just Over 24 Hours
I had been referred to Platinum Services SA by Breville for repair to my espresso machine under warranty. The communication and professionalism of Platinum Services SA is second to none. From the time my repair work was booked in, right up until the end, I received regular information and updates about the progress of my repair, and even when it was time to collect my machine, they even included their opening hours in with the notification message, so that it was very easy to collect my machine. The entire process was quite impressive, just over 24 hours after dropping my machine off for repair, my repair was complete! Small touches added to the perfect service, like using a magnetic sticker to identify my machine, rather than an adhesive sticker which would have been a pain to remove. I would highly recommend going to Platinum Services SA for any appliance repair work, irrespective of in warranty or out of warranty. Thanks for the fantastic service!
Andrew Bensch
Honest Service And Charges Dismissed Without Question
Recently had my Hisense Smart TV looked at by Platinum Services SA. Unfortunately, due to the TV being from another region, they weren’t able to fix the issue. However, I was really impressed with the effort they put in. They tried their best, explained the situation clearly, and even dismissed the charges as it was a learning curve for their team. I truly appreciate their honesty and professionalism, and it gives me confidence knowing I can rely on their great service in the future. Highly recommend!
Dylan Kiarra
On Time Delivery And Install Despite Atrocious Weather
Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10
Mark Widdall
Install Issue Put Right By Responsive Team
I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer
scott cripps
FRIDGE NOT COOLING REPAIR AUSTRALIA
Fridge Not Cooling? We Find Why
A fridge that runs but does not cool can have several causes, from a blocked defrost drain to a failed fan or a sealed system fault. We trace the cause before recommending anything. That way you only pay for the repair you need.
Why Trades Across Australia Trust Us
Six Trades, One Partner
Appliance repair, electrical, refrigeration, plumbing, gas and projects sit under one roof, so you never have to work out which contractor is responsible.
We Own The Outcome
We do not simply attend a job and move on, we stay accountable from your first call through to the moment your equipment is working properly again.
Since 2008
We have served Australian homes and businesses for nearly two decades, with more than 150,000 service jobs completed across residential and commercial work.
Licensed And Accredited
Our technicians and electricians are fully licensed, and we are an approved service and warranty agent for recognised equipment brands.
Updates You Never Chase
You get confirmed attendance times, progress updates through the job and a plain explanation of what was found and what it takes to put it right.
Honest, Practical Advice
We will tell you when a repair makes sense and when replacement is the smarter investment, because advice you can trust is worth more than a quick sale.
FRIDGE FREEZER REPAIRS AUSTRALIA
Fridge and Freezer Repairs Together
We repair upright fridges, chest freezers, side by side models and combined fridge freezers. If a part is not available locally, we can often source it from interstate. We advise the cost and the lead time before anything is ordered.
AUSTRALIAN FREEZER REPAIR SERVICE
Honest Pricing on Every Fridge Repair
You receive a clear quotation before additional work proceeds. If a major repair costs more than the fridge is worth, we will tell you straight. You approve the work first, so the outcome and the cost are both what you expected.
Talk To A Team That Answers The Phone
FAQs About Fridges / Freezers
We know a failed fridge is urgent, so we book the earliest suitable time and confirm it with you. Our fridge repairs cover locations across Australia, and we confirm coverage for your area when you book. Tell us if food is at risk so we can prioritise accordingly. We keep you updated if anything changes on the day.
We repair most major brands and styles of domestic fridges and freezers. Our team includes licensed refrigeration mechanics, and we are an approved service and warranty agent for a range of recognised brands. We do not repair Miele appliances. If your unit is outside what we can properly service, we will be upfront about it when you call.
The brand, model number and approximate age of the fridge are a great start. Describe the symptoms, such as warm food, ice build up, water pooling, clicking or a constantly running motor. Let us know how long it has been happening and whether the freezer is affected too. This information goes to your technician before they arrive.
Parts availability cannot always be guaranteed locally, so we check before we promise anything. Where a suitable part exists elsewhere in Australia, we can often source it interstate. You are told the cost and lead time before we order. We then book the return visit and confirm the time with you.
Your technician tests the unit after the repair and checks that it is pulling down to the correct temperature. We explain what failed, what was replaced and what to watch over the next day. Fridges can take several hours to stabilise, and we tell you what to expect. If something does not seem right, call us and we will follow it up.
Yes, our workmanship and supplied parts are backed. If a concern arises after your fridge or freezer repair, we assess it promptly and take responsibility where it relates to our work. Parts carry the applicable manufacturer or supplier warranty. Consumer guarantees under Australian Consumer Law apply to all eligible services.
Ready To Get Your Equipment Working Again
Tell us what has gone wrong and we will match your job to the right technician, confirm a time that suits you and get things moving from there.