Our food truck equipment repairs across Australia get your fryers, grills and fridges working safely again, so you do not miss the next event or market.
For a food truck, one failed fryer or fridge can cancel an entire event, and the site fee is already paid. Space is tight and everything runs hard. Many repairers will not work on mobile kitchens at all.
Everything you need to know about working with Platinum Trade Services Group in one guide. Find out what we repair, install and maintain.
We repair fryers, grills, hotplates, ovens, refrigeration and coffee machines fitted to food vans and trailers. Gas, electrical and refrigeration are all covered by licensed technicians. One team handles the lot and owns the outcome.
Amazing service, communication and professionalism. Platinum went above and beyond with communication and trying to solve the problem. My oven couldn’t be fixed due to the poor service of the Teka agent in Australia. Brad kept me up to date with what was happening. I would recommend Platinum over any other company I have used in the past. Regards Jenni
It was great service, came and checked the problem. And ordered the part to fix the problem. The fridge freezer was not even 1 year old. They came today and replaced the part. They called a day or two before to set a time and on the day called me to say how long until they get here. I think that was great as not many call to set a day and then call you to say you’re next and how long until they get here. It is now working well. Thank you.
Initially it was a warranty issue which was handled with such professionalism I was very impressed. I then had Jamie come back to fit a drainage hose to my Bosch heat pump dryer. He did it in under 20 minutes! So very, very happy. Thank you Jamie. I would recommend Platinum in a heartbeat!
I had Platinum Services to repair our freezer under warranty. Quite simply every aspect of this company is outstanding. The office is so obliging and accommodating. They own every interaction and do what they say they will do. Furthermore they chase up the part supplier and keep you informed at every step of the way. They are pleasant and unbeatable. The repair team attend on time and get the fault accurately diagnosed in a timely manner. They are friendly, informative and leave no mess behind. I am refreshed to know that such an awesome company exists and have no hesitation in recommending them 100%. A pat on the back and appreciation to all concerned.
Excellent, prompt communication while I was enquiring about a quote and booking via text. I made a tentative booking for the next day and they text me with the offer to do the job that afternoon as the technician was ahead of time. Got a call from the tech to say on the way and a text confirming this too. The tech arrived and was happy to answer questions and explain the issue with the ice maker and water dispenser in my fridge. The work was done within an hour and he was neat and tidy. Explained the cause and how he resolved it and showed videos too. When finished he was happy to take a quick look at another appliance and offer advice on what was required to fix it. Payment was quick and easy online and the job was well priced. Will definitely call on this company again and can highly recommend! Very happy with the service, price, advice, speed and attention to detail… and what a lovely polite technician too. Greatly appreciated! 5 Stars
I had been referred to Platinum Services SA by Breville for repair to my espresso machine under warranty. The communication and professionalism of Platinum Services SA is second to none. From the time my repair work was booked in, right up until the end, I received regular information and updates about the progress of my repair, and even when it was time to collect my machine, they even included their opening hours in with the notification message, so that it was very easy to collect my machine. The entire process was quite impressive, just over 24 hours after dropping my machine off for repair, my repair was complete! Small touches added to the perfect service, like using a magnetic sticker to identify my machine, rather than an adhesive sticker which would have been a pain to remove. I would highly recommend going to Platinum Services SA for any appliance repair work, irrespective of in warranty or out of warranty. Thanks for the fantastic service!
Recently had my Hisense Smart TV looked at by Platinum Services SA. Unfortunately, due to the TV being from another region, they weren’t able to fix the issue. However, I was really impressed with the effort they put in. They tried their best, explained the situation clearly, and even dismissed the charges as it was a learning curve for their team. I truly appreciate their honesty and professionalism, and it gives me confidence knowing I can rely on their great service in the future. Highly recommend!
Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10
I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer
Vibration, heat and constant movement are hard on fridges in a mobile kitchen. Our licensed refrigeration mechanics find the real fault and repair it properly. Your stock stays cold and your food safety is protected.
Appliance repair, electrical, refrigeration, plumbing, gas and projects sit under one roof, so you never have to work out which contractor is responsible.
We do not simply attend a job and move on, we stay accountable from your first call through to the moment your equipment is working properly again.
We have served Australian homes and businesses for nearly two decades, with more than 150,000 service jobs completed across residential and commercial work.
Our technicians and electricians are fully licensed, and we are an approved service and warranty agent for recognised equipment brands.
You get confirmed attendance times, progress updates through the job and a plain explanation of what was found and what it takes to put it right.
We will tell you when a repair makes sense and when replacement is the smarter investment, because advice you can trust is worth more than a quick sale.
Gas and electrical faults in a confined space carry serious risk. Our licensed technicians repair and test your equipment for safe operation. You receive the compliance documentation that event organisers and councils often ask for.
We explain what we have found and give you a clear quotation before any additional work proceeds. You get honest advice about what is worth repairing. You approve the work first, so there are no surprises for a small business budget.
We coordinate the right technician and confirm an attendance time when you book. Let us know your next event date so we can work towards it. We service locations across Australia, and we confirm coverage for your area when you book. If parts are needed, we advise the lead time straight away so you can plan.
Our technicians can attend where the truck is kept, provided there is safe access and power where needed. Tell us where the vehicle is located when you book. We will confirm the arrangement and the attendance time with you. If something about the location will not work, we will let you know upfront.
Tell us the equipment type, brand, model and whether it runs on gas, mains power or a generator. Describe the fault and when it happens, such as only while travelling or only under load. Photos of the equipment and data plates are helpful. Your technician receives this before arriving so they come prepared.
Your technician explains what has been found and you receive a clear quotation before anything proceeds. If parts are not available locally, we can often source them interstate. The cost and lead time are advised before ordering. We also tell you honestly if a unit is not worth repairing.
Every repair is tested to confirm safe and reliable operation. Gas connections are leak tested and electrical work is checked. Your technician explains what was done and why the fault occurred. You receive a service report and any compliance certificates that apply.
Yes, regular servicing is available and is well worth doing before your busy season. We check gas appliances, refrigeration, electrical safety and wear items. Our workmanship and supplied parts are backed, and parts carry the applicable manufacturer or supplier warranty. Any concern after a service is assessed promptly.
Tell us what has gone wrong and we will match your job to the right technician, confirm a time that suits you and get things moving from there.
Lovely people. Totally professional and experts in the area of washing machines. Called Platinum Services and Jamie fixed my washing machine quickly and no mess. It now works beautifully. Staff are so pleasant to talk to. Recommend them highly.
The installation guys were very professional answering any questions and completing the job connecting the internet and making sure all was satisfactory for me before they left.
After waiting a month for a different company to repair our faulty fridge and not hearing anything back, contacted Platinum and they had it repaired within 24hrs! Excellent service, would highly recommend
Staff were friendly and explained the service and costs well. They were also very responsive to messages while my unit was being serviced and kept me in the loop with the status of the repair. Would recommend!
I had my TV replaced under warranty. Brandon the technician was extremely professional, kind and helpful. Highly recommend the Platinum Services SA team.
I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer
Fantastic service. On time, quality work, and only too happy to make the time of repair work with my schedule. Highly recommended.
Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10
Jamie serviced our dishwasher. He was punctual, friendly and professional. Thanks for a great job. Jo
Great communication, service was above and beyond excellent. Installation was perfect and completed in a matter of minutes. Including all packaging collected giving us peace of mind. Top service