WASHING MACHINE REPAIRS AUSTRALIA
Laundry Appliances Fixed Properly the First Time
Our washing machine repairs across Australia get your laundry running again with an accurate diagnosis, a clear quote and a repair that is built to last.
DRYER REPAIRS AUSTRALIA
When the Washing Piles Up Fast
A dryer that will not heat or a washer stuck mid cycle throws the whole household out. Wet clothes pile up and trips to the laundromat eat into your week. Waiting on a repairer who never confirms a time only makes it harder.
Appliance Repair & Services Guides
Everything you need to know about working with Platinum Trade Services Group in one guide. Find out what we repair, install and maintain.
AUSTRALIAN WASHING MACHINE SERVICE
A Proper Diagnosis, Not a Patch
Our licensed technicians find the real cause, whether it is a pump, a bearing, a door seal or a control board. We explain what we found in plain English. Where possible, the repair is completed on the first visit.
What Australian Businesses And Homeowners Say About Us
Kept Fully Informed Even When Parts Failed
Amazing service, communication and professionalism. Platinum went above and beyond with communication and trying to solve the problem. My oven couldn’t be fixed due to the poor service of the Teka agent in Australia. Brad kept me up to date with what was happening. I would recommend Platinum over any other company I have used in the past. Regards Jenni
PROBIZ production
Fridge Repaired With A Call Before Every Visit
It was great service, came and checked the problem. And ordered the part to fix the problem. The fridge freezer was not even 1 year old. They came today and replaced the part. They called a day or two before to set a time and on the day called me to say how long until they get here. I think that was great as not many call to set a day and then call you to say you’re next and how long until they get here. It is now working well. Thank you.
Craig Haywood
Warranty Handled Professionally And Dryer Fixed Fast
Initially it was a warranty issue which was handled with such professionalism I was very impressed. I then had Jamie come back to fit a drainage hose to my Bosch heat pump dryer. He did it in under 20 minutes! So very, very happy. Thank you Jamie. I would recommend Platinum in a heartbeat!
gale rust
Outstanding Communication And Accurately Diagnosed Warranty Repairs
I had Platinum Services to repair our freezer under warranty. Quite simply every aspect of this company is outstanding. The office is so obliging and accommodating. They own every interaction and do what they say they will do. Furthermore they chase up the part supplier and keep you informed at every step of the way. They are pleasant and unbeatable. The repair team attend on time and get the fault accurately diagnosed in a timely manner. They are friendly, informative and leave no mess behind. I am refreshed to know that such an awesome company exists and have no hesitation in recommending them 100%. A pat on the back and appreciation to all concerned.
Greg Haines
Fast Booking, Clear Answers And Fair Pricing
Excellent, prompt communication while I was enquiring about a quote and booking via text. I made a tentative booking for the next day and they text me with the offer to do the job that afternoon as the technician was ahead of time. Got a call from the tech to say on the way and a text confirming this too. The tech arrived and was happy to answer questions and explain the issue with the ice maker and water dispenser in my fridge. The work was done within an hour and he was neat and tidy. Explained the cause and how he resolved it and showed videos too. When finished he was happy to take a quick look at another appliance and offer advice on what was required to fix it. Payment was quick and easy online and the job was well priced. Will definitely call on this company again and can highly recommend! Very happy with the service, price, advice, speed and attention to detail… and what a lovely polite technician too. Greatly appreciated! 5 Stars
Chelley
Espresso Machine Repaired In Just Over 24 Hours
I had been referred to Platinum Services SA by Breville for repair to my espresso machine under warranty. The communication and professionalism of Platinum Services SA is second to none. From the time my repair work was booked in, right up until the end, I received regular information and updates about the progress of my repair, and even when it was time to collect my machine, they even included their opening hours in with the notification message, so that it was very easy to collect my machine. The entire process was quite impressive, just over 24 hours after dropping my machine off for repair, my repair was complete! Small touches added to the perfect service, like using a magnetic sticker to identify my machine, rather than an adhesive sticker which would have been a pain to remove. I would highly recommend going to Platinum Services SA for any appliance repair work, irrespective of in warranty or out of warranty. Thanks for the fantastic service!
Andrew Bensch
Honest Service And Charges Dismissed Without Question
Recently had my Hisense Smart TV looked at by Platinum Services SA. Unfortunately, due to the TV being from another region, they weren’t able to fix the issue. However, I was really impressed with the effort they put in. They tried their best, explained the situation clearly, and even dismissed the charges as it was a learning curve for their team. I truly appreciate their honesty and professionalism, and it gives me confidence knowing I can rely on their great service in the future. Highly recommend!
Dylan Kiarra
On Time Delivery And Install Despite Atrocious Weather
Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10
Mark Widdall
Install Issue Put Right By Responsive Team
I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer
scott cripps
CLOTHES DRYER REPAIRS AUSTRALIA
Dryers That Heat and Dry Again
We repair vented, condenser and heat pump clothes dryers in homes across Australia. Common faults include no heat, long drying times, noisy drums and tripped power. Every repair is tested before we leave so you know it is safe and working.
Why Trades Across Australia Trust Us
Six Trades, One Partner
Appliance repair, electrical, refrigeration, plumbing, gas and projects sit under one roof, so you never have to work out which contractor is responsible.
We Own The Outcome
We do not simply attend a job and move on, we stay accountable from your first call through to the moment your equipment is working properly again.
Since 2008
We have served Australian homes and businesses for nearly two decades, with more than 150,000 service jobs completed across residential and commercial work.
Licensed And Accredited
Our technicians and electricians are fully licensed, and we are an approved service and warranty agent for recognised equipment brands.
Updates You Never Chase
You get confirmed attendance times, progress updates through the job and a plain explanation of what was found and what it takes to put it right.
Honest, Practical Advice
We will tell you when a repair makes sense and when replacement is the smarter investment, because advice you can trust is worth more than a quick sale.
WASHER AND DRYER REPAIRS AUSTRALIA
One Visit for Both Machines
If your washer and dryer are both playing up, we can look at them in the same visit. Your technician arrives with the full job details, so they turn up prepared. If a part needs to be ordered, we tell you the cost and lead time first.
AUSTRALIAN DRYER REPAIR SERVICE
Know the Cost Before We Start
You will know what the repair costs before any additional work proceeds. We explain the fault, give you a clear quotation and tell you honestly if replacing the machine makes more sense. You approve the work, and the invoice holds no surprises.
Talk To A Team That Answers The Phone
FAQs About Washing Machines / Dryers
We book the earliest suitable attendance time when you call, and we confirm it with you so you are not left guessing. Our washing machine repairs cover locations across Australia, and we confirm coverage for your area when you book. Many common faults are fixed on the first visit. If a part has to be ordered, we tell you the expected lead time before going ahead.
We repair most major brands of front loader and top loader washing machines, along with vented, condenser and heat pump dryers. We are also an approved service and warranty agent for a range of recognised appliance brands. The one exception is Miele, which we do not repair. If your machine is outside what we can properly service, we will tell you honestly when you call.
The brand, model number and a short description of the fault are the most helpful details. Let us know about any error codes, leaks, noises or burning smells you have noticed. We also ask about access to the laundry and the best contact number for the day. Your technician receives all of this before arriving, which saves time on site.
Your technician stops and explains exactly what has been found before doing anything further. You receive a clear recommendation and a quotation for any extra parts or labour. Nothing proceeds until you approve it. If the repair does not make financial sense, we will say so and talk you through replacement instead.
We run the machine through a test cycle before we leave to confirm it fills, spins, drains or heats as it should. Your technician explains what was done and why. We also check the repair is electrically safe. The job is only finished when the appliance is working reliably and you understand the outcome.
Our workmanship and the parts we supply are backed. If a concern comes up after your dryer repair or washing machine service, call us and we will assess it promptly. Parts also carry the applicable manufacturer or supplier warranty. All eligible services are covered by consumer guarantees under Australian Consumer Law.
Ready To Get Your Equipment Working Again
Tell us what has gone wrong and we will match your job to the right technician, confirm a time that suits you and get things moving from there.